Privacy Policy
1. Data Controller Information
In compliance with the EU General Data Protection Regulation (GDPR 2016/679) and Spanish Law 3/2018 (LOPDGDD), we provide the following information:
Controller: Reiner Medtech S.L.U.
Address: Polígono Industrial Itziar – Parc. 7, 20829 Itziar-Deba (Gipuzkoa) · SPAIN
Email: consultas@reinermedtech.es
Phone: +34 943 199 363
Office hours: Monday to Friday, 8:00–13:00 and 14:00–17:00 (CET)
2. Data We Collect
Reiner Medtech processes the following types of personal data:
Identification and contact details (name, company, email, phone).
Professional information (position, sector, country).
Technical data (IP address, browser type, device identifiers, cookies).
Information provided through contact forms or business communications.
We do not collect health data unless strictly required and always under a lawful basis.
3. Purpose of Processing
Personal data is processed for the following purposes:
Responding to inquiries, requests, or quotations.
Managing business relationships and contracts.
Sending technical updates or product safety information.
Complying with legal or regulatory obligations.
Improving our website and user experience.
No automated decisions or profiling are carried out without explicit consent.
4. Lawful Basis
Processing is based on:
The data subject’s consent.
Contract performance or pre-contractual measures.
Legal obligations.
Legitimate interests in maintaining business operations and service security.
5. Data Retention
Data is retained while a commercial relationship exists or as long as required by applicable laws. Once expired, data will be securely deleted.
6. Data Sharing
Personal data will not be shared with third parties except:
Service providers (hosting, CRM, logistics, email systems) under confidentiality agreements.
Public authorities when legally required.
7. International Transfers
No international data transfers are currently made outside the EEA.
If future transfers occur, Reiner Medtech will ensure appropriate safeguards per GDPR.
8. Data Subject Rights
You have the right to:
Access your personal data.
Rectify inaccurate information.
Request erasure when data is no longer necessary.
Object to processing.
Restrict processing temporarily.
Request portability of your data.
Requests can be sent to consultas@reinermedtech.es, attaching proof of identity.
You may also file a complaint with the Spanish Data Protection Authority (AEPD) at www.aepd.es.
9. Data Security
We implement appropriate technical and organizational measures to ensure confidentiality, integrity, and availability of all personal data processed.
10. Policy Updates
Reiner Medtech reserves the right to update this Privacy Policy to reflect legal or operational changes.
The current version is always available at www.reinermedtech.es/privacy.
Last update: October 28, 2025.